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Parklane West Healthcare Center

2 Towers Park Lane, San Antonio, Tx 78209

  • Downtown,East
  • Retirement Community

3 Reviews

About This Provider

While a retirement community, we offer various other types of elder care:

  • Nursing Care - both a short-term and long-term basis
  • Rehabilitation - includes physical, occupational and speech therapies.dedicated to restoring health
  • Personalized Assisted Living - assistance with things such as bathing, dressing and administering medication

Parklane West offers a large amount of amenities and activities the following are just a few:

  • Selective menus
  • Consulting registered dietitian
  • Daily housekeeping services
  • Personal laundry and linen services
  • Daily scheduled activities
  • Scheduled transportation services
  • 24 hours a day RNs, LVNs and Certified Nursing Assistance
  • Personalized care plans coordinated by our team of professionals in conjunction with doctor, family and friends
  • Rehabilitation services six days per week, including physical, occupational and speech therapies
  • Social services and family support groups
  • Hospice care
  • Medicare certified
  • Occupational therapy kitchen            

Contact Us

Detailed Ratings

cleanliness: 3/5

condition of grounds: 4/5

staff: 4/5

community: 4/5


3 Parklane West Healthcare Center Reviews


My 82 year old grandmother was admitted post spinal surgery. It took them days to get her Doctor prescribed pain medication to her, only because her daughter brought medication from her home, then they would not administer it to her as prescribed or by her request. She would call home almost every night crying that she couldn’t get assistance from the staff to get her out of bed to go to the restroom, they ended up putting her in diapers to prevent bed accidents. After two weeks of fighting with staff and physical therapists, and no progress on her recovery she ended up being sent back to the hospital with an infection at the incision site that turned out to be caused by E. Coli. The only thing we can commend them about is they fed her well, according to her.

~Jennifer Martin-Miglicco

cleanliness: 2/5


condition of grounds: 3/5

staff: 1/5

community: 3/5


We really like Parklane West. We like it mainly because of the way that it looks. They sunnier, brighter, and had more space. There are areas where you could sit outside. The staff were very nice and accommodating. We had a meal there and it was good. The dining room was nice.

- vasquez1200

cleanliness: 5/5


condition of grounds: 5/5

staff: 5/5

community: 4/5


Parklane West is a small retirement community managed by Brookdale Living, which owns a number of different retirement communities nationwide. Parklane has two separate sections: assisted living and skilled nursing care. Housing choices are somewhat unusual at Parklane, since they offer semi-private rooms, in addition to the regular private apartments. The semi-private rooms are much smaller and cheaper than a private apartment. Meals are decent and prepared by a chef and dietician. Residents get to choose which items on the menu they want to eat. For catering events, chefs will prepare dishes upon request from residents. Transportation is available on a schedule (and by appointment) so residents can run errands and go shopping when needed. Compared to other retirement communities in the San Antonio area, Parklane West is a smaller, cheaper, and no-frills community. If you’re looking for a community with solid care and minimal amenities, Parklane West would probably be a good fit.

cleanliness: 3/5


condition of grounds: 4/5

staff: 5/5

community: 4/5

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